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SCHEDULING SERVICES

Our team is here to make your business run efficiently and save you time leaving your clients satisfied. 

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Services

OUR SERVICES:

With our management expertise, we are capable of handling diverse service types with specialized experience in medical scheduling. Rest easy knowing your scheduling needs are in skilled hands, delivering precision, reliability, and security, backed by a trusted track record in the healthcare industry.  Our dedicated customer service team provides quick assistance, providing top-notch advocacy and care for your convenience and peace of mind.

Data Management

Security and Compliance

  • Versatile; capable of handling diverse service types
  • Database creation, maintenance, and optimization
  • Data entry and data cleansing services
  • Data analysis and reporting
  • Data backup and disaster recovery planning
  • Data visualization and reporting
  • Complying with industry regulations and standards (e.g., HIPAA, GDPR)
  • Ensuring data security and protection from unauthorized access
  • Implementing strict data privacy measures and encryption protocols
  • Conducting regular security audits and vulnerability assessments/ risk management

Scheduling Solutions

  • Seamless appointment management
  • Sending automated reminders to clients or customers about upcoming appointments
  • Reducing no-shows and improving attendance rates
  • Online booking that allows clients to schedule appointments online at their convenience

Customer Service

  • Management of your company’s and customers’ inquiries, concerns, and requests
  • Managing customer databases and maintaining customer satisfaction
  • Customizable phone, email, text for customer outreach 
  • Implementing customer relationship management (CRM) systems

Customization and Integration

  • Customizable notifications, reminders, and alerts
  • Integrating services with existing systems or software
  • Building custom dashboards and reporting tools
  • Developing APIs for seamless data exchange

What People Are Saying

Mango helped me transition from seeing less than 50 patients a week in-person, to more than double that virtually.  Increasing my outreach potential has expanded my business significantly, and I couldn't be more thrilled with the results!

Herbal Care Rx

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